welcome

Keynote speaker - eric maddox

“LADIES AND GENTLEMEN, WE GOT HIM”

Eric Maddox is an American public speaker, author and former special operations soldier. He was a member of a Delta Force Special Operations team in Tikrit that was part of the Joint Special Operations Command responsible for tracking down the most wanted men in Iraq. During his six month tour with this Delta Force team, Eric conducted over 300 interrogations.

In 2003, Staff Sergeant and interrogator, Eric Maddox collected the intelligence which led to the exact location and capture of Saddam Hussein using his Empathy Based Listening technique. Empathy Based Listening is one of the most powerful tools you will discover for business communication, when applied it will lead to deeper trust, understanding and connections in all your conversations.

Key Takeaways:

Eric will recount the spell-binding events that led to the capture of Saddam Hussein. He effortlessly weaves in applicable business and interpersonal takeaways, while leaving the audience on the edge of their seats with his narrative.
Learn the power of elite communication as an Empathy Based Listener and how this is applied both internally in your company, in your employee/employer relationships, as well as externally in your client acquisition and growth.
Learn how to deploy Empathy Based Listening to make better decisions, grow your influence and gain an edge over the competition.

ABOUT ANSWERS

ANSWERS remains the key event for ALFN members and the Association's servicing partners to meet, network, grow their business, and deepen their relationships. ANSWERS is a mortgage servicing and regulatory compliance event that leads the industry in educational content and networking opportunities. ANSWERS brings together over 250 attendees from mortgage servicers, government-sponsored enterprises, national banking institutions as well as the ALFN's leading network of attorneys, trustees, and industry service providers.

This Summer ANSWERS heads to the beautiful Hyatt Regency Tamaya Resort in Santa Ana Pueblo, NM. Attendees can expect the same great networking with clients, potential clients, and industry peers through our on-site networking receptions and dinners, late night mixers, group dinners each evening, off-site group networking activities, and additional industry-leading educational offerings with CLE credit offered. ANSWERS is the industry event that you simply can't afford to miss.

A Senior Vice President of Mortgage Servicing Operations had this to say about ANSWERS:

“ANSWERS is one of the few conferences I know I’m attending each year. The education is well-known for its 'organic' approach, coming directly from the membership and representative of what’s happening on the front lines and delivered in real time. I can’t get that or the face time with some of our most vital partners anywhere else. As a servicer, I personally feel no other conference is designed around topics I deal with on a daily basis to assist me with my needs and challenges.”