BREAKFAST SESSION - wellness
MONDAY, JULY 18 | 9:00 AM - 10:00 AM | TAMAYA BALLROOM ABCD
Our breakfast session will include some practical techniques for mindfulness. After more than two years of dealing with the COVID-19 pandemic, the disruptions to our daily work and personal lives, and the myriad of other cortisol raising issues we have all been dealing with, this session will be a breath of fresh air to help us re-energize. Thousands of studies have shown that mindfulness and meditation can positively impact both mental and physical health. Whether your goal is reducing stress, improving sleep, increasing focus, or improving relationships, research shows that mindfulness works.
ALFN Session Introduction By:
Wellness Leader:
Special Guest Speaker:
ALFN Session Introduction By:
- Randall Miller, Esq., President, Randall S. Miller & Associates / Chair, ALFN Board of Directors - rmiller@rsmalaw.com
Wellness Leader:
- Natalie Grigg, Esq., Partner, Woods Oviatt Gilman LLP / Vice Chair, ALFN Board of Directors - ngrigg@woodsdefaultservices.com
Special Guest Speaker:
- Julie McGaharan, Hyatt Tamaya Mist Spa & Salon
Keynote Speaker Presentation
eric maddox
Empathy Based Listening
MONDAY, JULY 18 | 10:15 AM - 11:30 AM | TAMAYA BALLROOM ABCD
“LADIES AND GENTLEMEN, WE GOT HIM”
Eric Maddox is an American public speaker, author and former special operations soldier. He was a member of a Delta Force Special Operations team in Tikrit that was part of the Joint Special Operations Command responsible for tracking down the most wanted men in Iraq. During his six-month tour with this Delta Force team, Eric conducted over 300 interrogations.
In 2003, Staff Sergeant and interrogator, Eric Maddox collected the intelligence which led to the exact location and capture of Saddam Hussein using his Empathy Based Listening technique. Empathy Based Listening is one of the most powerful tools you will discover for business communication, when applied it will lead to deeper trust, understanding and connections in all your conversations.
Key Takeaways:
Eric Maddox is an American public speaker, author and former special operations soldier. He was a member of a Delta Force Special Operations team in Tikrit that was part of the Joint Special Operations Command responsible for tracking down the most wanted men in Iraq. During his six-month tour with this Delta Force team, Eric conducted over 300 interrogations.
In 2003, Staff Sergeant and interrogator, Eric Maddox collected the intelligence which led to the exact location and capture of Saddam Hussein using his Empathy Based Listening technique. Empathy Based Listening is one of the most powerful tools you will discover for business communication, when applied it will lead to deeper trust, understanding and connections in all your conversations.
Key Takeaways:
- Eric will recount the spell-binding events that led to the capture of Saddam Hussein. He effortlessly weaves in applicable business and interpersonal takeaways, while leaving the audience on the edge of their seats with his narrative.
- Learn the power of elite communication as an Empathy Based Listener and how this is applied both internally in your company, in your employee/employer relationships, as well as externally in your client acquisition and growth.
- Learn how to deploy Empathy Based Listening to make better decisions, grow your influence and gain an edge over the competition.
ALFN AWARDS BREAKFAST
TUESDAY, JULY 19 | 9:00 AM - 10:00 AM | TAMAYA BALLROOM ABCD
ALFN will be presenting several awards, including up to 6 Industry Achievement Awards (up to 5 Member Achievement Awards and 1 Servicer Achievement Award will be given). In addition, we will be recognizing the recipients of our JPEG Picture the Future Award. Finally, we will be presenting the ALFN Member Service Award to the 2 Attorney-Trustee Member Companies and the 2 Associate Member Companies who have had the highest level of support and volunteerism in the ALFN over the past year.
concurrent breakout sessions
TUESDAY, JULY 19 | 10:15 AM - 11:30 AM | TAMAYA BALLROOM
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BREAKOUT SESSION 1 10:15 AM - 11:30 AM Tamaya Ballroom ABC Foreclosures and Evictions Post-Moratoriums - NOT Business as Usual The COVID pandemic created challenges for everyone and has led to a number of changes to the world of foreclosures and evictions - and not all are statutory in nature. Some of the Foreclosure issues we will be discussing will focus on attorney and servicing operations post pandemic, including borrower communications, updates to CFPB Loss Mitigation Rule, Reg. F, the increase in deceased borrowers and successor in interest obligations, court delays/state court requirements to proceed with foreclosure, and staffing challenges. We will also address several issues related to Evictions. Moderator:
Speakers:
BREAKOUT SESSION 4 11:45 AM - 1:00 PM Tamaya Ballroom ABC Litigation Issues - Effective Strategies for Expediting Contested Foreclosures Join our expert panel of attorneys as they share several offensive and defensive tools utilized by litigators in judicial states. They will offer strategies that they have employed with great impact in moving and resolving contested foreclosure cases. This session will educate servicers as to available options in moving a contested case, and how attorneys and servicers can support each other to prevent delays and holds. Moderator:
Speakers:
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BREAKOUT SESSION 2 10:15 AM - 11:30 AM Tamaya Ballroom E Servicing Loans in Bankruptcy Congress acted quickly in the Spring of 2020 to pass the comprehensive CARES Act, and included several provisions to help borrowers stay in their home during the economic crisis. Bankruptcy courts and trustees around the country approached these provisions differently, including forbearance notices, especially in conduit cases. This panel will discuss the advantages and disadvantages of these approaches, and their impact on Chapter 13 debtors now that the pandemic appears to be nearing an end, as well as the options for borrowers to repay mortgage forbearances, and some of the unforeseen issues that have arisen, such as large escrow shortages. Moderator:
Speakers:
BREAKOUT SESSION 5 11:45 AM - 1:00 PM Tamaya Ballroom E Reinstatement & Payoff Issues This session would cover all things relevant to reinstatements and payoffs, including, determining pre-judgment and post-judgment amounts, attorneys fees and costs and issues regarding recoverability, compliance with fair debt laws and particularly the FDCPA, and new issues that have arisen based off the CFPB, including Reg F validation and verification concerns. This topic is extremely timely as failure to comply can be costly to the servicer and investor and open the law firm and parties to exposure. Moderator:
Speakers:
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BREAKOUT SESSION 3 10:15 AM - 11:30 AM Tamaya Ballroom FGH A New World – Operational Considerations Following the COVID-19 Pandemic As we emerge from the pandemic, we all face challenges of coping with the aftermath while settling on new ways of working. Developing new solutions and ways of working and embracing these changes is critical to our operations, and is key to not only surviving, but thriving. Join us as we discuss the pros and cons with a partial or fully remote workforce, the increased use of technology, staffing and capacity planning, a review of legal issues, and the impact on compliance and regulatory oversight. Moderator:
Speakers:
BREAKOUT SESSION 6 11:45 AM - 1:00 PM Tamaya Ballroom FGH Case Management, Integration & Data Security Join our panel of technology experts as they discuss the impact that industry software has on our industry and your operations, and a review of several issues such as OCR technology, case management and integration, coding, data transmission and security, SCRA automation, e-filing and more. Moderator:
Speakers:
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LUNCH SESSION – COMPLIANCE FIRESIDE CHAT WITH THE CFPB
TUESDAY, JULY 19 | 1:00 PM - 2:30 PM | TAMAYA BALLROOM ABCD
Join us for a one-on-one “fireside chat” with the CFPB to discuss several important compliance issues, including what the bureau will be focusing on over the next year or two. One primary issue we plan to discuss is CFPB’s Regulation F, which implements the Fair Debt Collection Practices Act (FDCPA). This rule governs certain activities by debt collectors, as that term is defined in the FDCPA. Among other things, the final rule clarifies the information that a debt collector must provide to a consumer at the outset of debt collection communications, prohibits debt collectors from bringing or threatening to bring a legal action against a consumer to collect a time-barred debt, and requires debt collectors to take certain actions before furnishing information about a consumer’s debt to a consumer reporting agency. Learn more about this rule and the latest information on other CFPB directives and how they apply to your operations so that you can remain compliant.
ALFN Session Leader:
CFPB Speaker:
ALFN Session Leader:
- Randall Miller, Esq., President, Randall S. Miller & Associates / Chair, ALFN Board of Directors
CFPB Speaker:
- Mark McArdle, Assistant Director, Mortgage Markets, Consumer Financial Protection Bureau “CFPB”
General Session – Embracing Diversity in the Mortgage Industry
TUESDAY, JULY 19 | 2:45 PM - 4:00 PM | TAMAYA BALLROOM ABCD
What do servicers and lenders want to see from Attorney firms and their vendors in regard to diversity and inclusion. It is important for our industry and for our communities, for people to be paying attention to diversity and inclusion. As we prepare for a coming shift in demographics among home buyers, the focus has shifted to include a diverse array of companies, law firms, and vendors, to mirror this change. Join us as we hear a panel of servicers discuss the importance of diversity among its firms and vendors, with a focus on the quantifiable and non-quantifiable efforts and initiatives Attorney firms can take to reflect their commitments to diversity and inclusion to servicers and lenders.
Moderator:
Speakers:
Moderator:
- Natalie Grigg, Esq., Partner, Woods Oviatt Gilman LLP / Vice Chair, ALFN Board of Directors - ngrigg@woodsdefaultservices.com
Speakers:
- Todd Barton, Esq., Deputy General Counsel, Fannie Mae
- Toniqua Green, VP Corporate Social Responsibility, Mr. Cooper
ALFN Member Breakfast Meeting
(ALFN Attorney-Trustee & Associate Members only)
WEDNESDAY, JULY 20 | 9:00 AM - 10:00 AM | TAMAYA BALLROOM ABCD
Join the ALFN Leadership Team for our annual update on the ALFN’s recent activities, new initiatives, membership opportunities and ways to get more involved. This session is closed, and only available for Attorney-Trustee Members (law firm and foreclosure trustees) and Associate Members (vendors) of the ALFN.
Mortgage Servicer Breakfast Meeting (Servicers & GSE’s only)
WEDNESDAY, JULY 20 | 9:00 AM - 10:00 AM | Eagle A
Bringing together Mortgage Servicers for a closed-door, peer-to-peer discussion addressing the latest issues impacting Mortgage Servicers. Each year we bring together top servicing executives and now it’s your time to talk amongst yourselves. This session is closed, and only available for Mortgage Servicers and GSE’s.
Discussion Leader:
Discussion Leader:
- Beth Northop-Day, Esq., Assistant General Counsel, US Bank
Closing General Session – The Housing Economy: Trends to Watch
WEDNESDAY, JULY 20 | 10:30 AM - 11:45 AM | TAMAYA BALLROOM ABCD
A panel of high-profile economists and industry analysts will offer insights on the state of the U.S. economy and trends to watch in the housing market as the country moves beyond of the financial impact of the COVID-19 pandemic. The panel will especially focus on the default servicing market, with information on mortgage delinquencies; the performance of loans in the CARES Act forbearance program; how housing market dynamics (supply/demand imbalance, record homeowner equity, etc.) will impact the distressed housing market; what to expect in terms of defaults and foreclosures; and disposition strategies for properties in the foreclosure process.
Moderator:
Speakers:
Moderator:
- Rick Sharga, EVP Market Intelligence, ATTOM
Speakers:
- Michael Fratantoni, PhD, Chief Economist, Senior Vice President, Research and Industry Technology, Mortgage Bankers Association
- Daren Blomquist, VP of Market Economics, Auction.com
- Leonard Kiefer, PhD, Deputy Chief Economist, Freddie Mac