BREAKOUT SESSION 1 10:15 AM - 11:15 AM McCoy's Peak Legal Ethics - Leveraging the use of AI in our Industry The presentation will contain an in-depth analysis of the benefits of using AI in your business, such as: creation of documents and workflow, increased production, reduction of costs, improving customer relationships including better communication with borrowers, improving legal research and case analysis. We will also review internal policies for the use of AI in law firms, including any ethical issues. BREAKOUT SESSION 4 11:30 AM - 12:30 PM McCoy's Peak Hot Topics & Current Trends We will be discussing a few of the top issues impacting the default mortgage servicing industry, including 1) "Pennywise Pound Foolish" certain up-front cost savings increase risks; 2) Lost Notes; 3) Dealing with Litigious Borrowers; 4) cases such as Show Me State Premium Homes vs. United States, PHH vs. Guthrie, and Debrunes vs US Bank; and 5) Mediation/Settlement Conferences and Loss Mitigation, including new CFPB Regulations. BREAKOUT SESSION 7 2:00 PM - 3:00 PM McCoy's Peak Litigation Updates Join our panel of litigation experts to hear tips and advice for litigating with pro se plaintiffs, common evidentiary objections and how to resolve them, as well as information and guidance to help you get ready for trial. |
BREAKOUT SESSION 2 10:15 AM - 11:15 AM Heritage Hall Navigating the Generations: Exploring Management Styles and Skillsets Join us on an exhilarating journey as we dive into the dynamic realm of talent retention in our ever-evolving industry. We're not just talking about management styles and skill sets – we're breaking boundaries! Picture this: an engaging panel that not only spills the beans on effective management strategies but also unravels the mystery of retaining top-notch talent among the vibrant younger generations. Brace yourselves for a data-driven approach, as we back up our claims with compelling statistics that might just change the way you view talent retention. BREAKOUT SESSION 5 11:30 AM - 12:30 PM Heritage Hall Marketing and Client Relations - Key Factors for Growing Long Lasting Partnerships A deep dive into forging and maintaining long lasting partnerships with clients and customers. Setting Expectations, Communications, Escalations and much more. BREAKOUT SESSION 8 2:00 PM - 3:00 PM Heritage Hall DEI Dialogues: Roundtable Reflections on DEI Issues This session is designed in a roundtable format as a DEI speed session. We will have 5 separate topics that will be placed at individual tables, with a moderator/table leader being placed at each table. This format will help foster a smaller, more intimate discussion on Inclusion, Diversity, Equity & Awareness "IDEA" topics. Discussions will be approximately 10 minutes and then attendees will have the ability to choose another table. The topics to be discussed in this session will be preselected by the ALFN's IDEA committee and then the moderators/table leaders will "present" the discussion points to the audience as a whole. This session will be an interactive, informal discussion on a variety of IDEA issues. |
BREAKOUT SESSION 3 10:15 AM - 11:15 AM Mt. Jackson Ops Reimagined: Managing Costs, Boosting Excellence The collaboration between servicers/investors and law firms in the mortgage servicing industry is plagued by inefficiencies stemming from labor-intensive, repetitive, and largely manual processes. This panel discussion aims to explore strategies for streamlining operations, leveraging technology, and fostering effective partnerships to enhance productivity, reduce costs, and improve client experiences while maintaining stringent confidentiality and compliance standards. Topics to be covered during this session: Process Automation and Workflow Optimization, Data Security, Compliance, and Governance, Change Management and Cultural Transformation, Client Experience and Service Delivery, Collaborative Partnerships and Knowledge Sharing. BREAKOUT SESSION 6 11:30 AM - 12:30 PM Mt. Jackson Bankruptcy Potpourri This session will bring attendees up to speed on current developments in bankruptcy, with a case law review and a special segment on Chapter 11 Subchapter V. We will also review attorney-client privilege in Bankruptcy...who holds the rights to privilege in a Chapter 7 proceeding and why does it matter? BREAKOUT SESSION 9 2:00 PM - 3:00 PM Mt. Jackson KPI’s: Beyond Scorecards We will discuss what servicers want law firms to focus on and the metrics they follow, as well as vendor KPI’s, issues that apply to Fannie Mae DRA, employee level KPI’s, and other issues that go beyond scorecards. |
CONTACT US
For information about ANSWERS sponsorships or registration, contact Susan Rosen or visit us at ALFN.org for additional details on membership. |
THE BASICS
ANSWERS | ALFN 22nd Annual Conference Park Hyatt Beaver Creek Resort & Spa Beaver Creek, CO July 14-17, 2024 |